Privacy Policy
Privacy Policy
Effective Date: January 13, 2026
At Navotee, your privacy is our priority. This Privacy Policy explains—in clear, simple language—what information we collect, how we use it, and how we protect it when you visit or purchase from https://navotee.com.
This policy is designed to comply with global privacy standards, including those in the United States (CCPA/CPRA), United Kingdom (UK GDPR), European Union (GDPR), Canada (PIPEDA), and Australia (APPs).
1. Information We Collect
-
Information You Provide Directly: We collect your name, email, shipping/billing address, phone number, and order details. Note: We do not store your full payment card details; all transactions are handled via secure, PCI-compliant providers (Stripe and PayPal).
-
Information Collected Automatically: When you browse Navotee, we receive your IP address, browser type, device information, and interaction data (pages viewed, cart actions) through cookies and analytics tools to ensure the site functions correctly.
-
Children’s Data: We do not knowingly collect data from children under the age of 13. If you believe such data has been shared with us, please contact [email protected] for immediate deletion.
2. How We Use Your Information
We use your data to:
-
Fulfill Orders: Processing payments, engraving custom details, and arranging shipping.
-
Customer Support: Responding to inquiries and managing returns.
-
Marketing: Sending updates or offers only if you have provided express consent (you may opt-out at any time).
-
Security: Preventing fraud and ensuring a safe shopping environment.
Data Retention: We maintain order records for up to 6 years for tax and accounting purposes. Analytics data is typically held for 14–26 months.
3. Sharing Your Information
We do not sell or rent your personal data. We only share information with trusted partners who assist in our operations:
-
Payment Processors: Stripe & PayPal.
-
Shipping Carriers: UPS, FedEx, USPS, and DHL Express.
-
Service Providers: Secure hosting, email delivery, and analytics (e.g., Google Analytics).
-
Legal Compliance: We may share data to comply with laws or protect our legal rights.
4. Your Rights (By Region)
Regardless of where you live, you have the right to access, correct, or request the deletion of your data.
-
California (CCPA): You have the right to know what data is collected and opt-out of the “sharing” of personal information for targeted advertising.
-
EU & UK (GDPR): You have the right to data portability and the right to object to specific processing activities.
-
How to exercise your rights: Simply email [email protected]. We aim to respond to all verified requests within 30 days.
5. Cookies Policy
Cookies help us remember your cart, save preferences, and measure site performance. You can control or block cookies through your browser settings, though some site features (like the shopping cart) may not function properly if cookies are disabled.
6. International Data Transfers
Your data may be stored or processed on secure servers in the United States. For international customers, we use approved safeguards (such as Standard Contractual Clauses) to ensure your data remains protected when transferred across borders.
7. Data Security
We implement TLS/SSL encryption and strict access controls to safeguard your information. While we strive for absolute security, please remember that no method of transmission over the internet is 100% secure.
8. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
-
Email: [email protected]
-
Workshop Address: 3126 Wild Peregrine View, Colorado Springs, CO 80916, United States
-
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (MT – Mountain Time)
