Order Tracking
Order Tracking
To track your order, please enter your Tracking Number in the box below and press the “Track” button.
This ID was sent to the email address you provided when placing your order. You will receive an automated shipping confirmation email once your order has been handed over to the carrier (UPS, FedEx, or DHL), which will include your unique tracking link.
Important Information:
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Update Time: Please allow 24–48 hours for tracking information to appear in the system after you receive your shipping confirmation email.
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International Orders: For orders shipped outside the United States, tracking updates may temporarily pause while your package clears customs.
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Handling Time: Remember that our handcrafted clocks require 1–2 business days for processing before shipment.
Need Assistance?
If you encounter any issues tracking your package or if your tracking hasn’t updated for more than 5 business days, please feel free to contact our support team:
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Email: [email protected]
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Workshop Address: 3126 Wild Peregrine View, Colorado Springs, CO 80916, United States
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Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (MT – Mountain Time)
If you don’t receive a ‘Completed Order’ email from us, please check your spam folder.
Or you can contact us using the information below:
