Privacy Policy

Privacy Policy

PRIVACY POLICY

Last Updated: March 14, 2026

At Navotee, your privacy is our priority. This Privacy Policy explains—in clear, simple language—what information we collect, how we use it, and how we protect it when you visit or purchase from https://navotee.com.

This policy is designed to comply with United States privacy standards, including the CCPA/CPRA (California) and other applicable state privacy laws.

1. INFORMATION WE COLLECT

  • Information You Provide Directly: We collect your name, email, shipping/billing address, phone number, and order details. Note: We do not store your full payment card details; all transactions are handled via secure, PCI-compliant providers (Stripe and PayPal).

  • Information Collected Automatically: When you browse Navotee, we receive your IP address, browser type, device information, and interaction data (pages viewed, cart actions) through cookies and analytics tools to ensure the site functions correctly.

  • Children’s Data: We do not knowingly collect data from children under the age of 13. If you believe such data has been shared with us, please contact [email protected] for immediate deletion.

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Fulfill Orders: Processing payments, engraving custom details, and arranging shipping.

  • Customer Support: Responding to inquiries and managing returns according to our policies.

  • Marketing: Sending updates or offers only if you have provided express consent (you may opt-out at any time).

  • Security: Preventing fraud and ensuring a safe shopping environment.

  • Data Retention: We maintain order records for up to 7 years for tax and accounting purposes. Analytics data is typically held for 14–26 months.

3. SHARING YOUR INFORMATION

We do not sell or rent your personal data. We only share information with trusted partners who assist in our operations:

  • Payment Processors: Stripe & PayPal.

  • Shipping Carriers: UPS, FedEx, and USPS.

  • Service Providers: Secure hosting, email delivery, and analytics (e.g., Google Analytics).

  • Legal Compliance: We may share data to comply with laws or protect our legal rights.

4. YOUR RIGHTS (U.S. PRIVACY RIGHTS)

Regardless of which state you reside in, you have the right to access, correct, or request the deletion of your data.

  • California (CCPA/CPRA): You have the right to know what data is collected, request deletion, and opt-out of the “sharing” of personal information for targeted advertising.

  • How to exercise your rights: Simply email [email protected]. We aim to respond to all verified requests within 30 days.

5. COOKIES POLICY

Cookies help us remember your cart, save preferences, and measure site performance. You can control or block cookies through your browser settings, though some site features (like the shopping cart) may not function properly if cookies are disabled.

6. DATA SECURITY

We implement TLS/SSL encryption and strict access controls to safeguard your information. Our security protocols are monitored regularly at our Phoenix, AZ operations. While we strive for absolute security, please remember that no method of transmission over the internet is 100% secure.


8. CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

NAVOTEE

  • Workshop Address: 2234 E Oak St, Phoenix, AZ 85006, USA

  • Email: [email protected]

  • Support Hours: Monday–Friday, 9:00 AM – 5:00 PM GMT-8 PST

  • Shipping Area: Exclusive to the United States